Our Repairs Service

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We can repair Easycut knives young and old and Easycut Kebab Machines.

 

Things To Note for Kebab Knives

 

Upside-Down Blade?

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If the blade is installed incorrectly, it will cause the mechanism of the knife to break. Please ensure you install the blade correctly.

 

Wet or Dry?

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After washing the head of your knife, ensure it is thoroughly dry before re-applying it to the body. Any droplets of water on the head could run down and interfere with the electrics in the body of the knife.

 

Products Without Warranty

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We regret to inform you that products marked as ‘spare parts’ do not come with any warranty. This includes cables, blades, stones, nuts, bolts, screws etc. If you believe the product to be defective upon arrival, please return it with a copy of the original invoice for inspection. We do not repair transformers, feel free to phone us for a price.

 

Bring it to us

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It is sometimes possible to offer repairs to be carried out on the day you need it. If you are around the local area and don’t mind waiting for a little while, you can bring your knife to our counter to have it analysed for repair. Just punch in our postcode (LS11 8HA) into your sat-nav and come visit us.

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The repair counter is available between 9:30 am and 12 pm, and 1:00 pm while 4:30 pm every weekday excluding bank holidays

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We do not repair products listed as ‘spare parts’ (e.g., cables, blades, stones, nuts, bolts, screws etc.).

We do not repair transformers, feel free to phone us for a price.

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Things To Note for Gas Kebab Machines

 

The burner keeps going off. (Watch the video)

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1-If one or more burner keeps going off, please remove the back cover and tighten (do this slowly as over tightening can cause the copper to wear out) the nut which holds the thermocouple in place.

 

2-Change the Burner as it might be faulty.

 

Kebab is not rotating. (Watch the videos)

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1-Clutch under the Plumbers Block might have come loose. Please take the fat container out and tighten the Bolt and the Nut on both sides of the Clutch.

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2-The Motor might be faulty. Please order a Motor from us and replace it.

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3- If the Kebab ceased rotating altogether, the bearings inside the Plumbers Block might have gone all rusty. Please replace them.

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4- If the knife on the Integrated Kebab Machine is not working then

 

a-connections, cable (both inside and outside should be checked out)

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b-Transformer inside the machine and its connections, should be checked.

c-Knife motor might be faulty.

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5-Fuse at the back of the machine inside the power cable socket might have blown. (Watch the video)